National Audit Office
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Vacancy

Job titleProject Portfolio Manager (Digital Services)
Minimum salaryGBP 50,589.00
Maximum salaryGBP 60,958.00
LocationLondon
Close date20/10/2021
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Job description

Job descriptionContract type: 2-year fixed term

Nationality Requirements:
-UK nationals
-Nationals of Commonwealth countries who have the right to work in the UK
-Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS)

Please note, we are not able to sponsor work visas. Please contact us at hrservicedesk@nao.org.uk should you have any questions on your nationality eligibility.

About the role
The Project Portfolio Manager (PPM) will be responsible for overseeing current and in-coming IT project work items within Digital Services (DS). The PPM will track and maintain project management methodologies.

Focus areas will include:
-Triaging project requests from the business and internally within DS
-Project management methodologies and providing guidance
-PMO duties and project governance
-Project tracking and monitoring
-Reviewing project prioritisation
-Reviewing resource capacity

Relationships:
-Reporting to the Head of Projects and Processes - Digital Services
-Digital Services Management Team and staff
-Change & Engagement Team; to ensure DS support on business changes
-Programme and project stakeholders

Resources managed:
-No direct line management, however, there will be leadership of matrix resources
-External resources: Management of external consultants, analysts and specialists as required.
ResponsibilitiesKey responsibilities include:
-DS Portfolio Planning
-Manage PMO Gateway, conduct initial meetings with requestors ensure there is a clear scope with concise expected result. Triage the request to get a high-level estimate of size, duration, output and cost.
-Communicate the PMO process with stakeholders to set expectations for their project requests
-Provide senior management with the information needed to assess which proposals have the highest potential value, impact and strategic alignment.
-Work with DS management to define project priorities, challenges, communicate updated project risks and opportunities

Project Management Governance
-Review and fine-tune the PMO operating model taking into consideration the current ways of working and offering coaching where required.
-Set standards for project management capabilities, success measurement criteria, methodologies, tools to be used, etc.
-Monitor compliance with policies and standards.
-Chair and facilitate the Design Authority Review meetings and process.

Project Management Leadership:
-Develop the PMO organisation structure, relationships with DS Teams and other cross cutting teams such as InfoSec and Change & Engagement
-Oversee the delegation of work to Project Managers, Technical Leads, Testers and Business Analysts.

Project Tracking & Monitoring:
-Track and provide project status and summary reports, including to the Executive Team and contributing metrics information to the Balance Score Card.
-Manage RAIDD, change resolution process and work with other leaders to take corrective action as needed.
-Work with Project Managers and Leads for the delivery of projects/Continuous Improvement work-items ensuring work is on time, within scope and on budget.
-Working with cross-functional teams such as Service Transition and Test Management so that their processes work together within the PMO process.

Capacity Awareness
-Maintain visibility on DS resource allocations, ensuring we have capacity to deliver against ambitions. (including future modelling)
Skills requiredKey skills, behaviours and experience

-Expert-level knowledge of project and change management and associated methodologies, techniques, processes and approaches.
-Budget and vendor management skills, such as quotes and SoWs.
-Credibility as a senior-level project leader
-Strategic Thinking: Ability to juggle multiple goals and deadlines in the context of the big picture
-Team Leadership & Development: Ability to mentor, coach and effectively transfer expertise to others
-Facilitation, Negotiation & Problem Resolution Skills: Ability to build a strong network and relationships at executive levels with technology and solutions, customers and vendor groups
-Resilience and resourcefulness
-Broad understanding of IT technology, infrastructure, Azure and GDS.
-Experience using MS Teams, Azure DevOps, MS Project, Excel in the context of project control, portfolio management and resource tracking.
Educational requirements

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